OVERVIEW:

Protect Account Health, Streamline Operations & Recover Lost Revenue – Powered by My Ecomm Guy

Behind every successful Amazon store is an expert account manager who keeps operations running smoothly and protects the business from policy suspensions! The Amazon Account Management & Operations Course at My Ecomm Guy is a hands-on technical program designed to train you in handling complex backend seller operations, maintaining account health, and recovering lost funds.

🛠️ Core Operational Modules & Practical Training:

• FBA & FBM Order Fulfilment: Master full-cycle logistics management, including inventory allocation, merchant fulfilment (FBM), and FBA warehouse operations.

• Returns & Reimbursements Claims: Learn how to audit inventory discrepancies, manage customer returns, and file successful reimbursement claims for damaged or lost inventory.

• Stranded & Excess Inventory Management: Resolve stranded listings, fix inventory suppression, and execute liquidation or removal strategies to eliminate long-term storage fees.

• Account Health Dashboard & Metrics: Monitor crucial performance metrics, including Order Defect Rate (ODR), Late Shipment Rate (LSR), and Valid Tracking Rate (VTR).

• Policy Compliance & Intellectual Property (IP) Issues: Navigate Amazon’s strict policies, address product safety flags, and resolve policy violations efficiently.

• Advanced Case Log Handling & Support Escalations: Master the art of drafting effective support tickets, appealing seller decisions, and communicating with Amazon Partner Support.

📌 Program Overview:

• Institute: My Ecomm Guy

• Training Duration: 4 – 6 Weeks (Practical Operations Lab)

• Delivery Formats Available:

  • 🌐 Online Classes: Live interactive sessions with case-study breakdowns.

  • 🏫 Physical Classes: Onsite campus access with live seller backend troubleshooting.

💼 Career Impact & Value:

• High Retainer Potential: Amazon brands regularly hire dedicated operational managers to handle daily account maintenance.

• Risk Mitigation Skill set: Protect multi-million rupee seller accounts from sudden suspensions and listing suppression.