Amazon Vendor Central full service management
Vendor Central means purchase orders, chargebacks, catalog, content and advertising all at once. We bring it under one team, so you spend less time managing Amazon and more time running your business.
- Purchase orders and inventory, tracked every day
- Chargebacks and shortage claims, fought for you
- Content, advertising and reporting from one team
Vendor Central is available by Amazon invitation only
What is Vendor Central?
Vendor Central is the program for manufacturers and distributors who sell to Amazon in bulk, instead of selling to shoppers one order at a time.
ACCESS
Invitation only, from Amazon
THE MODEL
Amazon buys from you in bulk
ON THE LISTING
Shipped and sold by Amazon
| Vendor Central | Seller Central | |
|---|---|---|
| Access | By invitation from Amazon only | Open to any seller who registers |
| Who buys from you | Amazon buys your products in bulk | Shoppers buy from you through Amazon |
| Pricing | You set the wholesale cost. Amazon sets the retail price. | You set your own retail price |
| Fulfillment | You ship purchase orders to Amazon, or fulfill directly when needed | You ship with FBA or fulfill orders yourself |
| Payment | Amazon pays invoices on agreed terms | Amazon pays out your sales balance regularly |
Is Vendor Central right for you?
It suits some brands very well, and others less so. Here is how to tell.
It can be a great fit if
- You are a manufacturer or distributor
- You want Amazon as your main buyer
- You would rather ship in bulk than handle orders one by one
- You are ready to manage purchase orders and agreed terms
Think twice if
- You want full control over the retail price
- Your margins are too thin to absorb chargebacks
- You cannot meet purchase order and delivery requirements
- You are not sure Amazon will invite you
Not sure? Book a call and we will give you a straight answer.
Where we help along the way
Every purchase order follows the same path. Mistakes at any step can cost you money, so we watch each one.
1
Purchase order received
Amazon sends an order for your products.
We helpTrack every PO and watch demand
2
Confirm and ship
You confirm the order and send the goods.
We helpConfirm on time and plan stock
3
Delivery and receiving
Amazon receives and counts the shipment.
We helpKeep delivery documents accurate
4
Invoice and payment
You invoice and Amazon pays on agreed terms.
We helpReview open statements
5
Claims and chargebacks
Amazon may deduct for shortages or errors.
We helpInvestigate and dispute with proof
Everything inside your Vendor Central account
Vendor Central comes with complex systems and requirements. We handle the details so your brand keeps running and growing.
📦
Orders and inventory
- Purchase order management
- Demand and stock monitoring
- Direct fulfillment setup
💰
Money and disputes
- Chargebacks and shortage claims
- Open statements
- Dispute management with proof
🗃
Catalog health
- Product upload and item management
- Fixing errors and suppressed listings
- Compliance document filing
🎨
Content
- A+ Content
- Full listing optimization
- Vendor Central Brand Store creation
📣
Advertising and promotions
- Vendor Central PPC management
- Coupons and promotions
- Vine program setup and A/B testing
💬
Cases and account
- Case log management
- Monitoring and reporting
- Moving products to Seller Central, when needed
Everything inside your Vendor Central account
Vendor Central comes with complex systems and requirements. We handle the details so your brand keeps running and growing.
📦
Orders and inventory
- Purchase order management
- Demand and stock monitoring
- Direct fulfillment setup
💰
Money and disputes
- Chargebacks and shortage claims
- Open statements
- Dispute management with proof
🗃
Catalog health
- Product upload and item management
- Fixing errors and suppressed listings
- Compliance document filing
🎨
Content
- A+ Content
- Full listing optimization
- Vendor Central Brand Store creation
📣
Advertising and promotions
- Vendor Central PPC management
- Coupons and promotions
- Vine program setup and A/B testing
💬
Cases and account
- Case log management
- Monitoring and reporting
- Moving products to Seller Central, when needed
From first call to smooth operations
1
Discovery call
We learn about your brand, catalog and goals.
2
Account review
We review your account, orders, claims and catalog.
3
Clear the backlog
We fix open issues, claims and catalog errors first.
4
Run day to day
We manage orders, content, ads and cases every week.
5
Review and grow
We review results with you and plan the next steps.
A custom quote for your account
Every Vendor Central account is different, so we quote after a short call instead of guessing from a price list.
Already selling through Seller Central? We can manage both accounts together.
Your quote depends on
We will confirm these on the call.
- The size of your catalog
- Your categories and purchase order volume
- The services you need
- How much is already set up
Pair Vendor Central with these services
FAQ
Common questions
It means running your Vendor Central account day to day: purchase orders, inventory, catalog, content, advertising, disputes and reporting, with one team accountable for results.
We track and confirm purchase orders, oversee direct fulfillment where it applies, and keep delivery documents accurate so friction is avoided.
Yes. We investigate discrepancies and dispute chargebacks and shortage claims, including with proof of delivery, to recover your revenue where we can.
Amazon decides who receives an invitation, and no agency can guarantee one. If you are invited, we help you review the terms, set up your account and prepare your catalog.
A+ Content, Vendor Central PPC, Brand Store optimization, coupons and promotions, and the Vine program.
We take ownership of item management, fixing errors such as variation problems and suppressed listings, and handle compliance documents so your products stay live.
Daily account health checks, a weekly sales and advertising report, and full management of your Amazon support cases.
Yes. Many brands use both. We can manage them together or just your Vendor Central account.
Talk to a Vendor Central specialist
Tell us about your account and we will reply by email. Prefer to talk? Book a call instead.
- Tell us about your account and catalog
- We reply with the next steps
- We prepare a custom quote after the call
